Refunds and revisions
One free revision
If your deliverable misses your brief, reply to the delivery email within 7 days saying what to change. We will revise it once at no cost.
Full refund
You get a full refund if we cannot deliver, if we decline your order under the content policy, or if the revised version still clearly misses your brief.
No refund
We cannot refund for a change of mind after delivery, or because the deliverable followed a brief that was incomplete or inaccurate.
How to ask
Email hello@tamamdesk.com with your order number. Refunds go back to the original payment method.